Privacy Policy

The below Privacy Policy is version 2.0, adopted April 11, 2013 (click here for Privacy Policy version 1). Cordys takes your privacy seriously so we have created this privacy statement (“Privacy Policy”) in order to demonstrate our commitment to your privacy.

By accessing the Cordys websites and all related pages (“Site”) and any subscription based features or services offered by Cordys either through the Site or by separate URL, (collectively, the “Services”), you are accepting the practices outlined in this Statement.

We are committed to handling your personal data received in accordance with the Safe Harbor Principles. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce’s Website at http://export.gov/safeharbor/.

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at

Privacy Matters
c/o Cordys Inc.
1676 Viewpond, Kentwood, MI, 49315
USA

Information we collect and how we use it

We offer access to our online software application development environment after you register for an account or provide personal information to us. In order to provide such Services, we may collect the following types of information:

• Information you provide - When you sign up for application development and deployment services through Cordys Process Factory (CPF) or the Cordys Business Operations Platform (BOP), you are required to register. We ask you for personal information (such as your name, phone number, mailing address, email address and an account password).This information may be stored on Cordys’ hosting providers’ secured databases. We may combine the information you submit under your account with information from other Cordys Services and provide it to various departments within the Cordys group of companies to provide you with a better experience and to improve the quality of our Services.
• Cookies - When you access Services, we may send one or more cookies - a small file containing a string of characters - to your computer or other device that uniquely identifies your browser. We use cookies to store user preferences, maintain login information, improve the quality of our service and maintain a log of the people accessing our Services. For our Cookie Policy, click here.
• Log information- When you access Cordys Services, our servers automatically record information that your browser sends. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
• User communications - When you send email or other communications to Cordys, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
• Affiliated Cordys Services on other sites - We offer some of our Services on or through other Cordys group web sites. Personal information that you provide to those sites may be sent within the Cordys group of companies in order to deliver the service. We process such information in compliance with this Privacy Policy.
• Third Party Applications - Cordys may make available third party applications through its Services. The information collected by Cordys when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application is governed by their privacy policies.
• Other sites - This Privacy Policy applies to Cordys sites and Services only. We do not exercise control over third party applications or sites that can accessed from Cordys sites or links. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Cordys only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific Services. In addition to the above, such purposes include:

• Auditing, research and analysis in order to maintain, protect and improve our Services;
• Ensuring the technical functioning of our network;
• Protecting the rights or property of Cordys or our users; and
• Developing new services.

Cordys processes personal information on our servers and those of our hosting providers in the United States of America and in other countries. We may use your personal information to send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by email or similar technology (You can inform us at any time if you no longer require marketing communications).

Choices for personal information

When you sign up for a particular Service that requires registration, we ask you to provide personal information as described above. If we plan to use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purpose other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy unless we have obtained your prior consent.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Services may not function properly if your cookies are disabled.

You can decline to submit personal information to any of our Services, in which case Cordys may not be able to provide those Services to you.

Information sharing

We provide information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of providing our Services to you. We require that any third party process such information in compliance with a privacy policy that is at least as restrictive as this Privacy Policy, that the third party be registered with the U.S. Department of Commerce's Safe Harbor Program.

We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) detect, prevent, or otherwise address fraud, security or technical issues, (c) protect against harm to the rights, property or safety of Cordys, its users or the public as required or permitted by law, (d) Cordys marketing purposes, or (e) Cordys Community.

If Cordys becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term for reporting purposes. Such information does not identify you individually.

Please contact us at the address above for any additional questions about the management or use of personal data.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Cordys employees, contractors and agents who need to know that information in order to operate, develop or improve our Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity

Cordys processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy. We only collect, store and process the personal information needed to provide or improve our Services or as otherwise permitted under this Policy. We depend on our users to update or correct their personal information whenever necessary.

Accessing and updating personal information

Users of Cordys Services have password protected access to their personal information so they can correct this data if it is inaccurate. Users must use proper passwords to access, correct or remove the information. We may respond to a request to access, correct or remove such information, but we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

Enforcement

Cordys regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Cordys' treatment of personal information by contacting us through this web site or by writing to us at the address shown above.

When we receive formal written complaints at this address, it is Cordys' policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Cordys and an individual.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain Services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.