Advances in everyday technology are having a major impact on citizen’s and organization's expectations on their relationships and interactions with the public sector. No longer can individual departments and agencies act as discrete organizations. The pressure to adopt new integrated methods of working which transverse traditional boundaries is increasing, as government bodies around the world strive to achieve a citizen centric focus.
Cordys solution frameworks for Government and Public include:
Legacy modernization
Governments typically have highly complex organizational structures and IT sprawl characterized by disparate systems making collaboration and harnessing inter-departmental data complex and difficult. Cordys has been used by the public sector to integrate legacy IT, manual processes and services resulting in streamlined operations and improved efficiencies whilst ensuring government ownership of data and process is maintained.
Coordinated health and social care delivery
From vulnerable children to care of the elderly, Cordys is helping healthcare organizations to deliver a single view of the patient, visibility of patient cases, connected healthcare supply chain, better care delivery through enhanced health business processes, healthcare insurance and incident case management. Cordys gives the ability to allow doctors, clinicians, social workers, patients and carers to collaborate with the outcome of safeguarding patients and delivering a coordinated, effective treatment and care plan.
Case Management
Governments need to offer an improved quality of service and interaction to citizens and public servants. Cordys is used by governments to deliver better service towards external customers (the citizen) and internal customers (other government departments). Using Cordys’ strong integration and dynamic case management capabilities, public sector organizations can empower knowledge workers and monitor their end-to-end business processes spanning both human as well as system interaction.
