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Cordys Business Process Management Suite


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Telecom Solutions

Rollout New Products and Services Rapidly

The emerging IP services value chain and the convergence of voice, data, and video networks are opening the doors to new, more-nimble service providers (SPs), while simultaneously driving increased demand for more competitive, differentiated, and adaptable telecom services. As a result, incumbent SPs are forced to reconsider how they structure their networks, manage customers, and roll out new services. Unfortunately for many, their existing network infrastructures can’t support rapid rollouts of new, shorter-life services, which impairs their ability to remain competitive or to maintain and increase their average revenue per user.

Cordys telecom solutions help you transform your network, so you can adapt more rapidly—and in a more personalized way—to customer demands, rolling out new services within days instead of months. We do this by enabling you to automate business processes, create single views of customer and business information, and deliver scalable and reliable solutions on commodity platforms faster and better than anyone else.

Core solution components include:

  • A single view of customers fosters a customer-centric approach to delivering products and services
  • Straight-through processing increases employee productivity and fosters customer self-service
  • An adaptable approach allows you to automate processes based on your specific business needs and make changes whenever necessary
  • Executable and graphical business process models provide shared control throughout the lifecycle, bridging the gap between business and IT
  • A single, comprehensive toolset that offers robust business process management and service-oriented architecture (SOA) capabilities for faster implementations and even quicker changes
  • Cordys SOA Grid delivers the scalability and high performance necessary to integrate disparate legacy systems and databases

Cordys in Action

Cordys has helped numerous telecom providers establish delivery models that allow them to provide a proof of concept, gain consensus on value, and then implement the solution throughout the organization—all faster and better than anyone else. Moreover, we’ve helped them tackle the challenges posed by mergers and acquisitions, including redundant, duplicate, and obsolete legacy applications. The Cordys Business Process Management Suite (BPMS) enables SPs to leverage these numerous legacy systems and reuse processes, so they can rapidly adapt to changing business conditions.