In order to remain competitive in a market characterized by innovation, rapid technology evolution and decreasing customer loyalty, telecom operators and service providers need to be able to introduce new services and products more rapidly. The ongoing challenge for the Communications and Media industry is to better understand the preferences of its customers and to then successfully offer the products and services that foster greater customer retention.
Cordys solution frameworks for Communications and Media include:
Telco Order Management
Cordys provides a process-based Order Management solution for transformation and commercial orchestration of commercial orders and provisioning of functional network, voice and/or data center products. In that sense Cordys helps bridging the BSS (CRM) domain to the OSS domain, for typical Telco use cases, as implemented at Cordys customers such as KPN.
Cloud Provisioning
Cordys provides a multi-tenant deployment framework for provisioning of Saas, Paas and Dynamic Applications. Read more.
Cordys Process Factory
Cordys Process Factory (CPF) is a high productivity cloud platform to build simple applications and workflows. CPF supports seamless integration with cloud services as well as on-premise applications to build "mashed-up" applications or MashApps. Telcos with ambitions to offer PaaS services for enterprise and mid-market customers are adopting CPF to create value-add service offerings. Read more.
Infrastructure Monitoring and Alerting
Cordys provides a rule-based event monitoring framework for event status acquisition and correlation to geographical information systems for proactive network management. This solutions turns big data from the plant and networks into intelligence for pro-active service and maintenance.
