Business Activity Monitoring
Business Activity Monitoring (BAM) is a key component of the Cordys Business Operations Platform. Performance measurement of business processes is crucial for the success of an organization. Through real-time visibility and monitoring of every crucial business activity and process, companies are able to act on insights gained from the operations. Business Activity Monitoring allows you to monitor SLAs and achievement of goals using key performance indicators and business dashboards. This allows key stakeholders to respond quickly to process or business inefficiencies, to ensure that operations run smoothly, and guarantee that critical business services are available.
Business Activity Monitoring
Continuous process improvement and activity monitoring
Cordys Business Activity Monitoring provides an end-to-end, integrated solution for closed-loop activity monitoring, business event management and improvement of business processes. Cordys Business Activity Monitoring proactively presents process and activity performance information, such as efficiency and effectiveness, for analysis and optimization to the business user. Business Activity Monitoring provides:
- Personalized dashboards for process and business activity monitoring
- Real-time notifications for detecting process inefficiencies
- Business metrics and KPIs for fine-grained, contextual performance monitoring
- Drill-down analysis for root-cause bottleneck discovery and process improvement
- Actionable business data to allow more informed, better decision making
Benefits of Business Activity Monitoring
Business Activity Monitoring helps organizations to make better informed decisions, quickly respond to problems, increase the speed of change, and exploit new revenue opportunities faster. Business Activity Monitoring in Cordys goes beyond the level of process monitoring. Any relevant aspect of the business operations can be monitored by design of KPIs and dashboards which tap straight into the relevant data sources, regardless whether that part of the business is orchestrated by processes or not. This gives enormous opportunities for business owners to tap straight into operations intelligence and use that intelligence for alerting, corrective actions and analytics.
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